Disney plus not recognizing subscription

Enter the email address and password used to sign up to Disney+. (Image credit: Future) Disney Plus is about to go up in price again. Search. Sep 26, 2021 · First, make sure that you’re signed in to your Hulu account and that you have the latest version of the Hulu app installed on your device. An activation link is presented Jan 10, 2024 · 3 Perform a power cycle. Per my Verizon account I have the Disney+ Bundle with Hulu & ESPN, logging into Disney I only have Disney. If you’re having trouble purchasing or redeeming a subscription card, choose an option below to learn how to resolve the issue: I’m having issues purchasing a subscription card; I’m having issues redeeming a subscription card; I still need help If you bought a Disney Bundle plan through Disney+ and are having issues logging in to ESPN+, follow the steps below:. com. I was never offered the opportunity to create an account through the Roku device/service. Please refer to the confirmation email with the activation link sent by the third-party partner and follow the steps. I logged out of Disney Plus account on one of the phones and now unable to sign back in - having the same issue as on my fire stick. Open DisneyPlus. Under My Services, select Hulu. Listed below are some steps to try if you're experiencing trouble while streaming Disney+: Check that your streaming device is supported. Home Prime Video Smart TV App why has my disney plus subscription no longer showing im still paying for it but all of a sudden the icon for it is gone and i cant down loaded says its no longer supported even thou i was using it last weekhelp Nov 28, 2022 · Disney Plus Not Working On Samsung TVDisney Plus is a streaming service that offers a wide variety of Disney-branded movies, shows, and other content. Tech issue with Disney Plus bundle activation. 99 per month. It is unknown how this will be different from the current bundles. Turn off your modem and router at the power button and disconnect it from the power source. I can watch videos on ESPN+, I'm a member, but when I go to the articles and try to read them them it won't let me. Enter "Disney+" using the on-screen keyboard, and then highlight and select Enter. This is 2023, so that means 2019. 2. I've tried 3 different web browsers on my pc and 2 on my phone. Select Account Information > ESPN Account. I’ve been in touch with apple support and they can’t find the subscription either however I have been billed monthly since 2020 and only realised now as my payment method expired so I had to update my details. I just got off the phone with customer service and apparently it’s not. Finally, launch Disney Plus back and try to look for your Disney Plus account again. 99 deduction off my bill. I’ve been having an issue with Hulu, who up to this point has been assessing the charges for my Hulu/Disney+/ESPN bundle, not recognizing the Verizon Disney 1-year promo linked to the Disney+ account and triggering the $6. Select a character icon for your profile. Re-add the channel back to the Roku device. you will see manage your account. Press * key on Roku remote and choose "Remove channel "option. It is common for some problems to be reported throughout the day. If you did not sign up for Disney+ through a third party, or these examples don’t address your issue, please refer to our general login tips. Enter your ESPN account email address and select Continue. (It’s at the top of the screen. After that restart your device: Feb 9, 2022 · Disney Plus may fail to load content on your streaming device if your internet connection doesn’t meet Disney Plus speed recommendations. A supported streaming device. Instead there's an "Actions" link that doesn't let me cancel the subscription. They can fix this and resync the account in 5 minutes. Find out how much it costs to subscribe, what plans are available, and how to get the best value for your money. If you set up a Disney+ subscription through the Disney+ app on another Fire TV device, you were required to create an account with Disney+ at that time. May 29, 2021 · Amazon Digital and Device Forum United States. 3 and Airport Express w/ Airplay 2. Get help with Disney+ account and payment questions, fix login issues, verify supported devices, learn about features, and access troubleshooting steps. M1 Mac mini, macOS 11. Get help with your Disney+ account. Select Account from the drop down. 99/month plan does not include ESPN+ subscription. Disney plus not recognizing subscription? It gave me the "Welcome, seems like you're not subscribed screen. She made it clear that the 12. 0 Kudos. It may be that your internet connection is on the fritz. 5. Once the subscriptions are linked, you should be able to access Hulu on Disney+. If you’re still not seeing Disney Plus in your Hulu account, try logging out of Hulu and then logging back in. For active subscriptions, tap Manage. My subscription lapsed after I had to order a new debit card and when I log in to disney plus it has an "update payment method" button, but when I click it it just refreshes the page and I see the same button. Hulu was created in 2006. Select the plan you want to change to. [ Note: If this is a premium channel to which you subscribed through Roku, "Remove channel" will be replaced by "Manage subscriptions". select subscriptions. 0 Mbps and 25 Mbps, respectively. Visit Disney+ pricing and start your free trial today. So that means it spent 13 years existing and NOT owned by Disney, and 4 years owned by Disney. 2; iPhone 12 Pro, iOS 14. Mar 8, 2023 · Re-login to Disney Plus Account. *Pricing on partner device platforms may vary, depending on platform limitations from country-specific pricing and/or currencies in the region. Select a service below for more information on activation Jun 3, 2022 · Many channels on Roku are developed and maintained by the channel provider themselves. Annual: £109. , a Disney+ Subscription Card is a digital or physical voucher that you can redeem online for a one-year subscription to the annual Disney+ Premium plan. Select the Settings icon on the top right of your screen. Hi Bluesfanstl! It sounds like you want to cancel your Disney+ subscription, but it’s not showing up under your Apple subscriptions, and we’re happy to help. Annual: CAD $149. A high-speed internet connection. Apr 5, 2023 · Highlight the channel, press the star button ( *) > Check for updates. Reply. Remove the channel from the Roku device. Under the SUBSCRIPTION section, select the subscription that you want to change. The network status of my internet is good along with the the network status of the Samsung Tv. 1 reply. Went to Disney and created an account but DID NOT pay for any subscription. ) change your account email to some other email. 3. Test other apps on your device. May 20, 2024 · To sign up for the Disney Bundle through Disney+, you’ll need to visit DisneyPlus. You may also visit your third-party partner account page to view your subscription details, including the Aug 28, 2023 · I’m having trouble accessing The Disney Bundle. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step. A Disney+ subscription card can be sent as a gift for a subscription to Disney+. If you can't find the Hulu title you're looking The Disney Bundle. I subscribed through ROKU and at the same time i subscribed to another channel and had no issues Apr 15, 2024 · A link to activate your Hulu subscription will be emailed to you, or you can follow the steps below to activate your Hulu subscription: Go to DisneyPlus. 2; iPad Air 2, iPadOS 14. How to get started, updating your password, billing questions, account management, fixing problems, and more. Annual: $139. Check if you’re signed in to the correct Google Account. com, you’ll need to activate your Hulu account to complete the signup process. We cannot do any order lookups, check trade values, check stock levels, or process any returns. Cheers! View in context. Check 3. Select a service below for more information on activation Aug 28, 2023 · I’m having trouble accessing The Disney Bundle. Oct 16, 2023 · Although they are no longer available for purchase in the U. 3; iPad Pro 2nd Gen, iPadOS 14. Make sure that your Samsung Smart TV is connected to the internet. 99+ / month hulu. Select your Profile. Note: When you’re connected, the Airplay icon will change color. ) Go to your account page and click change email. Power cycle the Roku device by disconnecting it from the power cable and reconnecting the device to the power source. Regards, Karla. Update your Roku. Nov 22, 2019 · i am having issues with the my Samsung Smart tv (model UN65KS8500FXZA) and Disney Plus App. Nov 12, 2019 · Restart your device before re-adding the channel back in to ensure the process is successful. Remove/reinstall procedure: Highlight channel on home screen. Since then, however, Disney has managed to resolve these problems and everything should be working much smoother. Please follow these steps: Open the Disney+ app. Apple Airplay troubleshooting. ) Go to your Disney+ account page and click the Hulu tab under my Disney services. Customer: Disney plus not working. Jun 5, 2023 · Re: Disney plus says not subscribed. Experience video quality in up to 4K UHD & HDR **. What's the Cause for 'We're Having Trouble Recognizing That Passcode' Error? The root of this problem is the passcode they sent out so you could validate your account. Reset your password. Anytime you change the email address or password associated with your On your Android phone or tablet, open the Google Play Store . You can follow these instructions from the Disney website: Canceling Disney+. ) > System restart. I advise to always resubscribe through the Disney+ site Login and account issue solutions on the web: Step 1: Hover over the Account Icon in the top right corner. • Select Home > Settings > Quick Settings. The next hike hits in Mar 25, 2024 · On a web browser, it is located in the top right corner. This can sometimes help refresh your account and make sure that all of your subscriptions I resubscribed through Google Play, but Disney+ wouldn't recognise my account. Nov 29, 2023 · 1. Tap Play. Activate your TV-Connected device with the ESPN app: Launch the ESPN app and go to the Settings icon in the top right Can't update payment method. Power off your device. Select Home > Settings > System > System update > Check now. Turn off the device you’re using to watch Disney Plus. Nov 18, 2020 · This is the full text that Disney Plus displays when it has some issues with your account. 99. Then, restart your streaming device. It is Jan 15, 2022 · Community Specialist. Jan 4, 2024 · To manage or cancel your subscription, follow the steps below: Go to the Google Play Store using a web browser. Mar 29, 2024 · Disney Plus price and bundles. A Disney rep can't change my plan without me changing my Disney subscription and paying monthly. Find the subscription you want to update. com and select Log in. Subscription not yet activated. You may also visit your third-party partner account page to view your subscription details, including the The Disney Bundle. If you’re a current Disney+ or ESPN+ subscriber and would like to switch to the Disney Bundle, follow the steps here Apr 15, 2024 · Under the SUBSCRIPTION section, select the subscription that you want to change. Apr 9, 2024 · To watch Hulu on Disney+ you’ll need the following: A Disney+ subscription. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Select CHANGE next to the name of your subscription. Gift cards are available in varying amounts and Apr 29, 2023 · 03-17-2024 02:05 PM. Dec 16, 2021 · I have free Disney Plus with Verizon and it’s available on all my devices. Jan 17, 2020 · Immediately upon its launch, Disney Plus experienced much higher traffic than expected. Downloads on up to 10 devices. Dec 10, 2023 · Disney is hoping that this new bundle will drive as many as 150,000 new subscribers to the app and generate millions of dollars in revenue. 99/month, which includes Disney+ (With Ads) and Hulu (With Ads) Apr 3, 2021 · Apr 3, 2021 10:26 AM in response to eleonora153. Step 3: Please verify all of your account information is correct and up to date. Select Storage , Clear Data then Clear Cache. To stream High-Definition (HD) and 4K (UHD) content on Disney Plus, you’ll need a network connection with a minimum download speed of 5. They all produced the same result. Says I am not subscribed but when I try to complete my subscription it says I'm already subscribed Technician's Assistant: Have you made any recent changes to your payment info, or your Disney Plus account in general? Dec 3, 2019 · I tried to sign into Disney plus on my fire stick on my TV and it won’t let me - asking to confirm my subscription. Use the directional buttons on your remote to select the search button (magnifying glass) that is located in the top right corner of the apps screen. Let's see what this is about and how we can fix the problem. com) for information about how to sign up. Enter a profile name. Archived post. Feb 25, 2021 · Installed Roku and signed up for Disney+ annual subscription. I have requested a refund for the one that doesn't work. Stream on multiple devices at a time. Monthly: $13. Home; About Us; Services; Referrals; Contact I am having the same issue. com on a mobile or web browser. Dec 11, 2020 · Disney plus subscription isn’t showing on Apple ID account My Disney plus account/subscription isn’t showing up on my Apple ID account. This resulted in various errors. Sadly I am not sure if this were to happen again whether we can fix it on our own. Select one of the options below to view your subscription information: NOTE: Please keep in mind that you must have an active Disney+ subscription to access your Account page or Billing History. Disney+ (No Ads)***. Downdetector only reports an incident when the number of problem reports is significantly higher than Apr 16, 2024 · Using your MyDisney login across multiple services. " So I renewed the subscription thinking it would work but when I logged back in it gave me the same screen. If you have forgotten your Disney+ login information, I'd recommend you to reach out to Disney+ customer service, or you Here's the fix. Confirm that you have read and agree to the Disney+ Disney Bundle plans include subscriptions to either Disney+ and Hulu, or Disney+, Hulu, and ESPN+, at discounted prices, as compared to the retail price of each subscription when purchased separately. That’s not to say that Apr 15, 2024 · If you’re directly billed by Disney+ for your subscription, it can be helpful to check your inbox for email communications from Disney+ to confirm which email address you signed up with. 4. Clear search Nov 5, 2022 · Check 1. 90. I was under the impression that ESPN+ is included with the Disney plus bundle subscription. Dec 10, 2022 · Apple TV app doesn't recognize my subscription I just redeemed a free 1 year Apple TV+ subscription from the iPad Air that I bought on December 2019, but every time I open the Apple TV app either from my Macbook Pro or my iPad Air, I still can't watch the series on TV+ because the button "Subscribe to Apple TV+" is present. Access to Hulu through a Disney Bundle subscription or a linked standalone Hulu subscription. disneyplus. Another way to get ESPN+ is to buy the standalone Disney So Disney got majority ownership of Hulu over four years ago. Aug 28, 2023 · If you suspect your Disney+ account is being used without your permission, be sure to reset your password* and log out of all devices to keep your account secure: Launch the Disney+ app or visit DisneyPlus. Apr 17, 2024 · For an easy and seamless login experience, you can use a single email address and password to sign in to your favorite services and experiences across The Walt Disney Family of Companies, including Disney+, ESPN, Walt Disney World and more. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. You can purchase a standalone subscription to ESPN+, but there is no free trial of the standalone service. If you’re new to Hulu and purchased the Disney Bundle through disneyplus. Make sure the email address associated with your Hulu account matches the one you use with your Disney+ account. 4. An active Disney+ subscription is required to stream content. Let's try and clear the cache and data from the Disney plus app: Open the Settings menu. $10. Confirm that you’re signed in to your Google account. 99+ / month espnplus. ) Choose the Apple TV you want use. Confirm that you have read and agree to the Disney+ Jul 15, 2021 · Try to turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console ! If the issue persists, I would strongly suggest trying the troubleshooting steps below: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear. To fix your payment method, tap Update. ) log into your existing account on Hulu. Apr 15, 2024 · If you’re directly billed by Disney+ for your subscription, it can be helpful to check your inbox for email communications from Disney+ to confirm which email address you signed up with. Tried to login through Roku device and failed multiple times. If you are billed by a third party, you will see a link to complete the change through your billing partner if available. I tried to login into my account on my new Roku and it keeps trying to make me pay for it so idk what to do. Select your profile, then go to Account. **Video and audio quality vary depending on your subscription plan, supported device, internet download speed and the content you are watching at the time. For an easy and seamless login experience, you can use one email address and password to log in to services across The Walt Disney Family of Companies. 3. $76. I subscribed to disney plus a week ago and it keeps telling me im not subscribed. On the left, click My Subscriptions. You may also visit your third-party partner account page to view your subscription details, including the Sep 10, 2022 · A reinstall may fix the problem, so give it a try. You’ll be automatically redirected to Hulu to complete your account setup. Now I have 2 subscriptions - for 1 account. Mar 15, 2021 · Your Disney+ account information is separate from your Amazon account. The first step is to log out of the Disney Plus channel on your Roku device by following the steps below. Select (+) Add Profile. Please note that not all Hulu content is available through the Disney+ app. Need more help? We are available for live support 24 hours a day 7 days a week. 1; Watch, series 5 GPS/cellular, watchOS 7. Immersive sound with up to Dolby Atmos audio. There is no Verizon credit through my billing . Restore purchase doesn’t work. Select Manage All Applications and choose the app you are having trouble with. Select Log in to confirm. Choose your Disney+ subscription and select Manage. Full access to the Hulu library is available on the Hulu app. You can fix the issue of Disney Plus not working on Roku device by re-logging into your Disney Plus account. Please keep us posted on what you find out, and we will be happy to continue assisting you further. Restart your Disney+ app. NOTE: Disney+ Subscription Cards are not the same as Disney+ or Disney Gift Cards. On a TV-connected device, expand the left navigation bar. use your remote control to enter your espn accounts email address and password. com on a web or mobile browser; Enter your email and select Continue TIP: Disney+ subscribers who have access to Hulu (either through the Disney Bundle or a linked standalone Hulu subscription) can also stream select content from the Hulu library via the Disney+ app. Aug 28, 2023 · You changed your email address for another Disney account . You’ll need to verify your identity with a unique Disney+ outages reported in the last 24 hours. On a mobile device, it is located in the bottom right corner. You can reach their support team here: help. If you are unable to access your account because you don’t have access to the email address on file, please contact us via phone to securely update your Jun 25, 2021 · I went to "membership and Subscriptions" section on my Amazon account and found the Disney+ subscription but there's no "manage subscription" link next to it. Disney+ subscription plans purchased through a third-party partner need to be activated to access Disney+. You may also visit your third-party partner account page to view your subscription details, including the Jan 21, 2020 · I am sorry you are having this issue with your Fire Tablet. 3 HomePods, audioOS 14. Clear the cached data on your device. Please keep in mind that you’ll need to activate your services using the same email address used to activate Disney+*. Though Disney has a lot of options, one option could be a bundle with live channels from Hulu + Live TV that do not include ESPN+. It’s ridiculous. If Disney+ appears, select it and then select Install. 1. If you signed up for The Disney Bundle offer, you’ll need to activate all services: Disney+, Hulu, and ESPN+. We are not officially endorsed by nor affiliated with Gamestop. Kindly provide the following: Feb 13, 2024 · Disney+ is the ultimate streaming service for fans of Disney, Pixar, Marvel, Star Wars, National Geographic and more. Once you’ve signed up for the bundle and activated your Hulu account, you can start streaming Hulu on any of our supported devices. Gift cards are available in varying amounts and Apr 15, 2024 · Subscription not yet activated. Update your device operating system. S. Choose between the following Disney Bundle plans: Disney Bundle Duo Basic for $9. If you are unable to access your account because you don’t have access to the email address on file, please contact us via phone to securely update your A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. And I really don’t wanna pay for something I get for free already. Log In Page Re: How to set up the Hulu, Disney Plus, ESPN2 bundle on my Roku TV Jump to solution I already am subscribed to Disney+ through my Roku Channel subscriptions using Roku Pay. Tap the content you want to watch. While the platform is available on multiple operating systems, not all devices running these OS are compatible with the app. I ended up having to subscribe again through the app, which added a second subscription to my Google account. Follow the instructions to update your payment method. 69 votes, 184 comments. There's no "manage subscription" link next to the Disney+ subscription I made through Amazon. Im signed in on two phones and those work just fine. **Video and audio quality vary depending on your subscription plan, supported device, internet download speed, and the content you are watching at the time. Step I: Log Out of Disney Plus Channel. Please refer to the Disney+ website (www. Jul 29, 2022 · Another reason why Disney Plus cant recognize your subscription is if your current device is not supported. Step 2: In the drop-down, click on “ESPN Profile”. Mar 25, 2024 · From the Account page, you can view your email address, billing provider, current subscription plan, billing date, billing history, and more. If you wish to contact Customer Care or live chat with a Customer Care agent about account issues There are two different methods for logging in to Disney+: Enter the email address and password associated with your MyDisney account: Launch the Disney+ app or visit DisneyPlus. Activate Hulu. Dec 13, 2023 · Monthly: CAD $14. 2; TV 4th Gen, tvOS 14. Stream Disney, Marvel, Pixar, Star Wars, National Geographic Oct 27, 2021 · Subscription not yet activated. May 21, 2024 · Hulu Live TV also includes that free Disney Bundle, so you don’t have to pay extra for Hulu on demand, Disney+, and ESPN+. Tap the Airplay icon. For detailed instructions, refer to this Support link for more information: How to Are you experiencing issues with Disney+ not working on your Samsung Smart TV? Don't worry, we've got you covered! In this video, we'll walk you through the Feb 13, 2024 · Monthly: $7. And clicking it only Mar 27, 2024 · To do this, you’ll need to make sure the email address associated with your Hulu account matches the one you use with your Disney+ account. All it does is give you an ESPN+ account. Disney+ subscription plans purchased through a third-party partner need to be activated. Hi @Kelder, Thanks for posting in the Roku Community! We would be more than happy to assist you regarding the issue you have encountered. We are NOT customer service. If your device directs you to navigate to a URL on your computer or mobile browser, please follow the on-screen instructions provided to complete the process from here. Scroll down and tap ESPN+ Subscriptions ; Under ESPN+, tap Subscribe; Scroll down and tap login; Enter the email address used to subscribe to ESPN+ and tap Continue; Enter your password and tap login . Check your internet connection. Enter an 8-digit code on your smart TV or gaming Although they are no longer available for purchase in the U. My issue is with Verizon not correcting issues with Disney for it's customers. open ESPN on your Roku device click ok on the gear icon in the upper right of your screen. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. It never has done this before especially when the clone wars and mandalorian season 1 was still releasing episodes. Apr 15, 2024 · With MyDisney, you can use one email address and password to log in to services and experiences across The Walt Disney Family of Companies. That's what is known as a "recent development", because 13 is more than 4. Disney+ Premium. Select Apps & Notifications. Anytime you change the email address or Navigate to and select Apps on your TV's Home screen. For more information, please visit Google Play Help. Reboot your router. Monthly: £10. Check 2. Restart both your modem and router. This help content & information General Help Center experience. Open Disney Plus Channel. That would be a good question for Disney Support. Log out of Hulu. Feb 24, 2024 · Re: Disney plus Bundle - ESPN+ not working. In December 2022, the ad-free version went up by $3, to $10. Tap Menu Subscriptions. This email address and password are your MyDisney login details. We'll need information for us to better understand the issue you're running into. Posted on Jan 16, 2022 10:17 AM. Best things is to call 1-800-727-1800. ss pd mv ks gh ky nd sk mb gr